Privacy Policy
Homeplan is a team of passionate architectural experts and interior designers dedicated to creating exceptional spaces. Our address is WJ88+69V BMTC Complex, Old Madiwala, Kuvempu Nagar, Stage 2, BTM Layout, Bengaluru, Karnataka 560068.
We provide interior services through our Website (“Website” or “Site”) www.homeplan.design and other electronic devices. At Homeplan, we prioritize the privacy of your data and information, and we strive to deliver excellent service to all our customers and website visitors. To ensure transparency, we have formulated this Privacy Policy (“Policy”) to outline the privacy principles that govern your use and access of our Website and App.
Unless prohibited by applicable law, you consent to the collection, use, and disclosure of your personal information by Homeplan in accordance with this Policy.
Homeplan is a team of passionate architectural experts and interior designers dedicated to creating exceptional spaces. Our address is WJ88+69V BMTC Complex, Old Madiwala, Kuvempu Nagar, Stage 2, BTM Layout, Bengaluru, Karnataka 560068. We provide interior services through our Website (“Website” or “Site”) www.Homeplan.co.in and other electronic devices. At Homeplan, we prioritize the privacy of your data and information, and we strive to deliver excellent service to all our customers and website visitors. To ensure transparency, we have formulated this Privacy Policy (“Policy”) to outline the privacy principles that govern your use and access of our Website and App. Unless prohibited by applicable law, you consent to the collection, use, and disclosure of your personal information by Homeplan in accordance with this Policy. We encourage you to carefully read and understand this Policy. By accessing the services offered by Homeplan.com, you acknowledge and agree to the collection and utilization of your data by Homeplan.co.in, as well as certain authorized third-party service providers, as described in this Policy. By accessing our Website/App or using our services, or by signing up with us, you are acknowledging your acceptance of our Privacy Policy. This Privacy Policy serves as an electronic record and constitutes an electronic contract formed under the Information Technology Act, 2000 and the relevant rules (as amended). It does not require any physical, electronic, or digital signature but still holds legal significance as a binding agreement between you and Homeplan. Additionally, by providing us with your personal details, you also consent to receiving emails, including newsletters, campaign updates, advertisements, and other related information about our services.
If you do not agree to be bound by this Policy, please refrain from accessing and using the Website and App. We reserve the right to modify the Privacy Policy periodically to align with legal obligations, business necessities, and customer requirements. In such cases, we will inform our users accordingly.
What does this Policy cover?
This Policy outlines how Homeplan handles personal information collected, received, used, stored, shared, and protected, including details related to your previous use of our Website/App, products, and services.
When you register for our services, we will require personally identifiable information such as your name, address, email address, phone number, and other necessary details that are not publicly available. This information is essential for the registration process and to provide you with our services.
Please note that Homeplan is not accountable for any actions or misconduct carried out by individuals who are not directly employed by Homeplan. Additionally, certain associated/partner companies of Homeplan have their own privacy statements, which you can access by clicking on the respective links provided.
Homeplan follows a standard procedure of using log files. The information collected in these log files may include Internet Protocol (IP) addresses, browser types, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and the number of clicks.
Privacy - Our Commitment
At Homeplan, we are deeply committed to safeguarding your privacy. Our aim is to ensure that you feel confident using our services, freely engaging with us, and recommending our offerings to your loved ones. We want to assure you that we will not rent or sell your personal information to third parties (except as stated in this Policy) without your explicit consent. However, for smooth day-to-day operations, we may share your personal information with our trusted partners who assist us in delivering our services. Rest assured, your comfort, trust, and confidence are of utmost
significance to us.
What Information is collected from you?
Profile Information
At Homeplan, we collect the information provided by you during registration, including your email address, name, password, phone number, address, and certain profile details and interests. Additionally, we gather information about your use of our services and your visits to our Site/App. This may include details of transactions, such as payment information (excluding credit card numbers, expiry dates, and CVV numbers).
We may also collect additional information when you participate in our promotions or offers, provide feedback, or complete profile forms. Furthermore, we monitor customer traffic patterns and the usage of our Site/App to improve the overall service. Rest assured that we only collect information that is necessary and relevant to provide you with the services available on our Site/App.
Please note that if you choose to terminate your account, we may retain your information in our archives on our servers, even after the account deletion or termination.
Anonymous Information
In addition to the explicit information you provide during your interactions on our Site/App, we automatically receive and collect certain anonymous information through standard usage logs and cookies. This includes computer-identification information stored on your hard drive, your IP address, the domain server you access our service through, and details about your computer and web browser.
Who collects the information?
At Homeplan, we collect personal information as part of the registration process, which is voluntary. Additionally, we may collect personal information through contests, online events, surveys, and similar means.
We also collect anonymous information, such as traffic and hardware information when you visit our Site/App. However, please note that our advertisers and partners may collect their own anonymous information through their own cookies, for which we are not responsible.
We understand the importance of protecting children’s privacy, particularly in an online environment. Therefore, it is our policy to never knowingly collect or maintain information about individuals under the age of 18. Please ensure that you are 18 years of age or older to access and use our Site/App.
Use of Information
At Homeplan, we utilize your personal information to process your registration, fulfill any orders you place for products or services on our Website/App, enhance our services, and communicate with you when necessary via telephone, fax, or email. Additionally, we may inform you about
products and services that may be of interest to you, invite you to participate in online events hosted by Homeplan, and provide updates regarding your account. We also use the relevant information to communicate with you regarding the status of your account and to share details about orders and their processing.
Aggregate information and statistics may be derived from the data collected on our Website/App for the purpose of monitoring usage patterns, aiding in the development of our Website/App, products, and services. However, such statistics will not include any personally identifiable information.
We may organize contests and surveys to enhance your overall customer experience, and the information collected during these events will be used to improve our services. In such cases, the information will only be shared with third parties in an aggregated form.
Please note that “Aggregate information” refers to data recorded about users that has been grouped together and no longer identifies or references individual users.
In certain cases, personal data collected by our Website/App may be transferred to other brands/sites of Homeplan if necessary to fulfill the purpose for which you provided the information. By submitting your data on our Website/App, you explicitly consent to the transmission, storage, and processing of your information. We will take all reasonable measures to ensure that your data is treated securely and in accordance with this Policy.
Anonymous information, such as traffic and other data, is used to determine access privileges on our Site/App, track participation in events, deliver relevant content and advertisements, diagnose Site/App issues, and fulfill the purposes outlined in this Policy.
Additionally, we may need to process personal data about you to fulfill internal administrative requirements and address matters such as dispute resolution.
Information Sharing and Disclosures
Profile Information
At Homeplan, we prioritize the protection of your personal information and do not rent, sell, or
share it with third parties except under certain circumstances
With your permission.
To fulfill the products and services you request.
To investigate and prevent unlawful activities, fraud, or potential threats to the safety, security, rights, or property of Homeplan, our users, or others.
In response to subpoenas, court orders, or legal processes, or to enforce our Terms of Use, Terms and Conditions, or this Privacy Policy.
To protect the rights, property, or personal safety of Homeplan, our users, or the general public.
We may share necessary personal and contact information with our subsidiaries, affiliated companies, or trusted business partners to provide services on our behalf. These parties are required to process such information in compliance with this Policy and any other appropriate confidentiality and security measures.
In the event of a merger, acquisition, or sale of assets involving Homeplan, we will notify you via email before transferring personal information, which may then become subject to a different privacy policy.
We may share certain aggregated information with third parties. This information does not personally identify individuals.
Third-Party Links
Homeplan may provide links to third-party websites, and this Privacy Policy does not apply to those advertisers or platforms. These linked sites have separate and independent privacy policies. We are not responsible for the content and activities of these linked sites. We recommend reviewing the respective privacy policies of these third-party advertising servers for detailed information, including opt-out options.
Information Security
We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These measures include internal reviews of our data collection, storage, and processing practices, as well as physical security measures. We limit access to personal information to Homeplan employees, contractors, and agents who need to know the information for operational, developmental, or improvement purposes. These individuals are bound by confidentiality obligations and may face disciplinary action, including termination and criminal prosecution, for failing to meet these obligations.
While we strive to safeguard the confidentiality of your personally identifiable information, please note that transmissions over the internet are not entirely secure. Homeplan cannot be held liable for the disclosure of your information resulting from errors in transmission or unauthorized acts
of third parties.
You are solely responsible for any personal information or materials you post, upload, submit, or make available on the Website/App, including public areas. We cannot protect personal information disclosed in public areas, and such information may be collected and used by third parties without our or your knowledge. By displaying your information or photographs on the Website/App and the internet, you acknowledge that certain privacy rights may be relinquished, as anyone with internet access can potentially view your information or photographs. If you wish to retain these privacy rights, refrain from sharing your information or photographs.
Although we strive for an error-free performance, we cannot guarantee it under this Privacy Policy. Despite our reasonable efforts, we may not always anticipate, detect, avoid, or mitigate unintended privacy issues. We welcome your feedback on privacy concerns and how we can
improve this Privacy Policy. We will make reasonable efforts to comply with this Policy and take prompt corrective action upon learning of any failures to comply.
We do not warrant that this Platform, its servers, or email communications sent by us are free from viruses and malware. We are not liable for any damages arising from the use of this Platform, including but not limited to compensatory, direct, indirect, incidental, punitive, special, and consequential damages, as well as loss of data, goodwill, business opportunity, income or profit, loss or damage to property, and claims of third parties.
We make no claims, promises, or guarantees about the accuracy.
Policy Compliance
Homeplan regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Homeplan’s treatment of personal information by contacting us through this Website or by emailing us at hello@Homeplan.co.in. When we receive complaints at this address, it is Homeplan’s policy to contact the complaining user regarding their concerns. We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding the transfer of personal data that cannot be resolved between Homeplan and an individual.
Governing Law & Jurisdiction
Any dispute, controversy, or claim directly or indirectly caused by, arising out of, or relating to this Policy will be governed by the laws of India and will be referred to confidential, mandatory, and binding courts exclusively in Bengaluru, India. Subject to the above, you agree to submit yourself to the exclusive jurisdiction of the Courts in Bengaluru, India.
Your Choices
By submitting your information, you consent to the use of that information as set out in this Policy. We welcome your views on this Website/App and the Policy. However, submitting personally identifiable information is entirely voluntary. You are not required to register with us to browse our Site/App. Please note that we offer some services only to registered visitors.
At any point in time, you can correct and make changes to your personal information by accessing your information in the My Account section of the Site/App.
How Can You Opt-Out Of Receiving Our Promotional Emails?
You may change your interests at any time and may opt-in or opt-out of any marketing/promotional/newsletter mailings. You may update your information and change your account settings at any time.
If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.
Withdrawal of Consent and Permission
You may withdraw your consent to submit any or all personal information or decline to provide any permissions on the Website/App as covered above at any time. In case you choose to do so, your access to the Website and App may be limited, or we might not be able to provide services to you. You may withdraw your consent by sending an email to hello@homeplan.design
Your Rights Regarding Personal Information
You may access your personal information from your user account with Homeplan. You may also correct your personal information or delete such information (except for some mandatory fields) from your user account directly. If you don’t have a user account, you can reach out to us at hello@homeplan.design